Frequently Asked Questions
Everything you need to know about upgrading your home with Kaiser Appliances.
What is the standard delivery timeframe for large appliances?
Most large appliances are delivered within 5-10 business days. Our specialized logistics team will contact you 24 hours in advance to schedule a specific delivery window.
Do you offer professional installation services?
Yes, we offer professional installation for ovens, ranges, and refrigerators. You can add this service to your cart at checkout for an additional fee.
What is your return policy for damaged items?
If your appliance arrives damaged, please refuse the delivery or contact us within 48 hours. We will arrange a free replacement or full refund immediately.
Are Kaiser Appliances covered by a manufacturer warranty?
All our products come with a minimum 1-year manufacturer warranty. Many of our premium models also qualify for extended 5-year protection plans.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm to help make your home upgrades more affordable.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's real-time monitoring portal.